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Frequently Asked Questions
A little guidance before you get in touch. We’re here to help.
Use the form above or email [email protected]. Choose the category that best matches your question so we can direct your message to the right team.
Include the email associated with your account, a short description of the issue, and the payment or order reference if you have one. Never send your password, full card details, private keys, or wallet recovery phrase.
Yes. Select Integration help in the contact form and tell us about your platform and what you’re building. You can also browse the developer documentation.
Select Enterprise sales in the contact form and tell us about your business and requirements. Our team can help you explore the available options.
When following up, include your original question and any support reference so the team can understand the context. You can reach us at [email protected].
